Duration : July 2013 – Till Date (3 Years)
Company: Gallagher Operations India
A Captive of Arthur J. Gallagher & Co.
Designation: Sr. Trainer
Job Profile :
- Conducted trainings on Insurance concepts and processes within the scope of various Lines of Coverages under Commercial General Insurance, Insurance Finance & Accounting, Risk Placement & Management, and Reinsurance in offices across locations (Kolhapur, Pune & Bangalore).
- Identify training needs within the scope of developmental & conceptual proficiency for employees across designations
- Plan and coordinate identified trainings (trainer selection, content finalization and creation)
- Identify knowledge gaps and conduct Refreshers and recertification for employees in their current scope of processes to ensure required quality threshold.
- Coach, Schedule and conduct examinations for employees on various external certifications/designations offered by The Institute & CII.
- Mentor new trainers in the team and help them come up the learning curve.
- Conduct Knowledge enhancement activities across divisions
- Coordinate Learning & Developmental Trainings conducted by external trainers
Duration : July 2010 – July 2013 (3 Years)
Designation : SaurabhGoswami.Com
- Developing websites in WordPress CMS Platform
- Customizing Themes & Plugins
- Managing Hosting Cpanel/ WHM
- MySQL database management
- Client Relations & Business Development
Duration : Apr 2008 – May 2010 (2 Years, 1 Month)
Company : Hero Mindmine Institute
Designation : Trainer & Centre Manager
Job Profile :
- Training Students in Communicative English, Voice & Accent, IELTS, Spoken English
- Taking Interviews & Screening Candidates for BPO’s
- Conducting Seminars & Workshops in various Collages & Corporate houses.
- Designing Training Modules Customized as per Collage Requirement.
Duration : Apr 2006 – Mar 2007 (11Months)
Company : GENPACT
Designation : Process Associate
Collecting bad debts in early stage, late stage & recovery accounts.